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Definitions and key terms


To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Wixez, that is responsible for your information under this Return & Refund Policy.
-Customer: refers to the company, organization or person that signs up to use the Wixez Service to manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Wixez and use the services.
-Service: refers to the service provided by Wixez as described in the relative terms (if available) and on this platform.
-Website: Wixez."’s" site, which can be accessed via this URL: https://www.wixez.com/
-You: a person or entity that is registered with Wixez to use the Services.



Refund Policy


We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment, then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Thanks for shopping at Wixez. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Wixez. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Wixez, you agree to the terms set forth below along with Policy.

If there’s something wrong with the your product, or if you are not happy with it, you have 14 days from the delivery date to issue a return of your order. As soon as we receive the package, we will make a refund for the item.

If you would like to return a product, the only way would be if you follow the next guidelines:

  -You must provide the goods in their original form: original labels, tags, and in the original packaging. The product has to be not used. The product has to be damage free. If these norms are not observed we will cancel your refund immediately.

Last but not the least, we reserve the right not to issue refunds or make partial refunds.


Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

-Via Email: support@wixez.com